How To Use Your Communicative Tool

"What does that mean?" You asked. "Besides, I hold my own anywhere."

Employees must understand the organization's goal, code of behavior. You have to verbally explain it, so everyone understands, what is to be achieved, and how.

Explain clearly. Use long and short sentences, and pause for questions every two to three major points discussed. Keep the atmosphere open, friendly, but firm. Encourage employee input.

People can not talk or fidget most of the day away. Productivity would reach somewhere around zero. Sure, chatting happens, but actual work should outweigh it.

Meetings allow updates, re-enforces objectives. Acknowledge outstanding performances. Ask for suggestions on making improvements.

A suggestion is to have breakfast together, from time to time. How? Ask everyone to bring a plate of their favorite food. The meal does not have to be early morning. The time should be best for all. Purpose?

People get to know others away from work-related issues. They enjoy the atmosphere, company of others talking about anything but the job. Managers and leaders, for the moment, are just co-workers.

This event is suitable for restaurants too.

One's guard is down, and the exchange of communication flows. Also, you can see an individual better when tension is taken out of the equation. Sometimes, a person's ability surfaces. Who leans toward leadership? Does Bill or Sally keep the conversation going?

A smooth running, productive work-place happens when employees have been effectively updated, feel they are contributing, and happy. Scheduling, no-special-reason outings helps morale. Employees should pick the place, and meal time, occasionally. It has been my experience if employees value their position, they will reach for excellence.

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